Frequently Asked Questions

What types of hearing devices are available today?

There are five significant types of hearing devices available today. They are labeled as in-the-ear (ITE), receiver-in-canal (RIC), behind-the-ear (BTE), invisible-in-canal (IIC), and Extended Wear (Lyric).

How do consumers choose the right type of hearing device?

We will guide your hearing device selection. We take the following factors into consideration; 1) Degree of hearing loss, 2) Your activity level and lifestyle, and 3) Your personal budget as well as payment and financing needs.

What kind of research is taking place to improve hearing devices?

Engineers and scientists are designing components to deliver sound to the ear that replaces lost or distorted cues which contribute to the understanding of speech. Changes in directionality of microphones, the nature of the amplifier and fidelity of the sound in noise remain the main focus of most research.

How do hearing devices perform with background noise?

Background noise is present in everyone's life. Unconsciously, the brain filters out most background noise. During hearing loss, the brain becomes lazy in this process because all sounds are reduced or inaudible. When an individual begins using the hearing device all sounds are once again heard and it is necessary to retrain the brain in selective listening skills. It is critical that our customers participate in follow-up and counseling sessions during this period of adjustment.

How much do hearing devices cost?

The cost varies depending on the type of hearing device, the number of special features and the level of performance in noise. As a result, the range of prices varies.

Are hearing devices covered under Medicare?

No.

Can I try a hearing device before deciding to purchase one?

Yes, we offer a test drive period of two weeks prior to the purchase. Additionally all purchases include a 45 day adjustment period with a 100% money back guarantee.

What are the federal consumer protection rules in place regarding the sale of hearing devices?

All hearing device dispensers must adhere to comprehensive federal regulations of the Food and Drug Administration (FDA) governing hearing device sales practices and the Federal Trade Commission (FTC) governing advertising. FDA rules require that a prospective purchaser be advised to obtain a medical evaluation of hearing loss within six months prior to obtaining a hearing device. Once informed of appropriate FDA disclosures an adult customer may sign a waiver in lieu of a medical examination. A user instructional brochure containing all relevant information must be provided to prospective purchasers. The FDA points out that the services of the hearing instrument dispenser include testing of hearing for selecting and fitting hearing devices, motivating prospective users to try amplification, making impressions for earmolds, counseling hearing impaired persons on adapting to a hearing device, and repairing damaged hearing devices. The dispenser is also required to advise a prospective client to consult a physician if it is determined that the individual has any of a variety of otologic conditions. Under the Federal Trade Commission Act, the FTC can take action against companies with faulty or deceptive advertising.

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